Decommissioning for Retail and Hospitality.

Decommissioning for Retail and Hospitality companies, anywhere we serve. Retail and hospitality brands need furniture that supports both customer-facing and operational spaces. We match the brand for the front of the store and keep the back office working without drama.

Retail and Hospitality
01 — The pitch

Here's what working with us looks like.

Retail and hospitality furniture is bought against brand standards and installed against an opening date. Neither of those moves, so sourcing has to absorb every variation rather than pass it along.

Decommissioning for Retail and Hospitality teams looks nothing like decommissioning for, say, a coworking operator. Moving out of a space doesn't mean writing off your furniture. We resell what has value, donate what fits a charity's needs, and recycle what's left. You get the cash recovery, the tax letters, and the ESG report.

We work this lane across 40+ markets at 40-60% off the new price, sourced across every major line rather than out of one manufacturer's catalog. Open line, unfranchised, second life only. Every piece leaves tagged with RESEAT ID and lands on the 12M+ pounds we have already kept out of landfills.

02 — Field notes

What we already know about this one.

Not positioning. The operational facts that decide how a project here actually runs, written down before you ask.

The spec

What retail and hospitality work actually asks for

Back-of-house that never gets photographed and front-of-house that always does. High-cycle seating, hospitality-grade finishes, and brand standards that do not bend between locations.

How it really runs

Decommissioning, without the brochure

Every pound that sells is a pound you do not pay to bury, twice over: once off the disposal invoice and once onto the recovery line. Resale-first is not a sustainability posture. It is the arithmetic that makes the job cheaper.

The failure mode

What goes wrong on these projects

Finishes drifting between locations because each site sourced locally. It reads as neglect long before anyone can name why.

What decides it

The variable that moves the number

How early the inventory was taken. Counting from a floor plan while people are still sitting in the chairs beats counting from a pile, and guessed inventory sells for less.

How it gets bought

Who signs, and against what

Multi-site rollouts scheduled against store openings, with a brand standards document that is the actual specification. Consistency across sites is the deliverable.

Timeline

How long this takes

Ninety days out is comfortable, sixty is workable, thirty means you are buying speed and speed is the most expensive thing on a decommission. Buyers need time to inspect, commit, and schedule a pickup.

03 — What you get

What we deliver.

Every line of scope, on the proposal. No mystery markup, no surprise charges on install day. Priced for decommissioning specifically, including the parts most quotes leave to a change order.

04 — Why this combination works

Three reasons it lands.

Industry fit

Specced for retail and hospitality

Back office and front of house, on-brand. The fabric, the finish, the durability, and the review that has to pass before any of it ships.

Rollout
Service depth

Decommissioning, no handoffs

Recover value. Skip the landfill. Get the paperwork. The person you brief is the person you call when something needs to move.

One project lead
Track record

40+ markets, one playbook

We have shipped this combination across the country, at 40-60% off the new price, with RESEAT ID on every piece. References under NDA on request.

12M+ lbs diverted
05 — Impact you can put in the deck

Real stats, sourced.

We don't put a tree icon on a CO₂ stat and call it a day. The same RESEAT ID dashboard tracks impact data project by project, so it lands in the ESG report with the math intact.

12M+
Pounds diverted
Across the platform
40-60%
Saved vs. new
On a typical second life package
Lbs diverted
12M+
On decommissioning projects
Rollout
Scheduled against openings
retail and hospitality work
06 — What's different

Not your usual dealer.

We sell furniture for a living, but the way we sell it is the actual product. Six things that show up in every project, and that most dealers won't say out loud.

Second life with a paper trail.

Every piece is inspected, warrantied, and tagged with RESEAT ID. Most dealers treat second life as a side hustle. It is the only thing we do. On retail and hospitality work that record is half the deliverable, and it is the half that gets audited.

Open line, no franchise quota.

We are not franchised to a manufacturer, so no catalog decides your spec and no quota decides what we recommend. If we cannot solve it second life, we say so and point you somewhere useful. That matters more in retail and hospitality than in most categories, because the substitution a franchise dealer makes quietly is the one your reviewers catch loudly.

Subscription, if you need the flex.

Furniture as a Service for teams that do not want to own the chair forever. 12, 24, or 36-month terms, refresh built in, and the buy-out and return numbers stated on day one rather than produced at the end. It exists for the budget conversation as much as the furniture one.

70/30 split, on the line item.

Our cut goes on the invoice, not buried in markup. Network dealers keep 30%, RESEAT keeps 70%, and everyone can see the math. Ask any dealer what their margin is on your project. The answer tells you most of what you need to know.

We do not learn on your project.

We have been through retail and hospitality compliance reviews and procurement cycles before. The first one of those is the hard one, and yours will not be our first. References under NDA on request.

No handoffs.

Decommissioning runs end to end with one project lead, one crew, and one invoice. Not a moving company calling a procurement firm calling a decom vendor, each of them certain the delay belongs to somebody else.

07 — Plain talk

What we ship. What we don't.

The line-by-line, on the proposal. The 70/30 RESEAT/dealer split sits there too, not buried in markup. Including the things a retail and hospitality buyer normally has to ask three times to find out.

We ship

  • Quotes inside 72 hours
  • Brand-name second life at a real discount
  • Open line sourcing across every major manufacturer
  • White-glove install with COIs ready
  • RESEAT ID tags on every piece
  • A single project lead from brief to refresh
  • A stated decommissioning timeline, on the first call
  • Diversion weights and donation receipts you can report
  • Specs that already clear retail and hospitality review

We don't

  • Mystery markup
  • "Call for pricing" pages
  • A franchise catalog deciding your spec
  • Sub-sub-contractors with no accountability
  • Discontinued no-name imports as "premium"
  • Surprise charges on the install day
  • A decommissioning scope that grows after you sign
  • A disposal quote wearing the word decommission
  • A quote written before anyone asked what retail and hospitality review requires
08 — Challenges we run into

What gets in the way.

We have run this one plenty of times. These are the ones retail and hospitality teams hit, in roughly the order they hit them.

09 — Our process

How it runs.

One project lead. One crew. One invoice. Not a moving company calling a procurement firm calling a decom vendor. Lbs diverted 12m+, stated on the first call.

01

Assessment

Inventory every piece with condition grading and value estimates.

02

Strategy

Disposition plan: resale, donation, recycling.

03

Execution

Removal with chain-of-custody tracking.

04

Reporting

Detailed report on value recovered, donations, and impact.

10 — Common questions

Things people ask.

The first call usually saves you a week. Ask in the brief if yours is not here. Proposal inside 72 hours on decommissioning.

Every Decommissioning engagement covers: Value recovered through resale; Tax-deductible donation coordination; Certified recycling for end-of-life pieces. Inventory, grading, resale, donation, recycling, disposal, and the documentation for all of it. Disposal is the last stop rather than the default, and the diversion weights come back to you in a form your ESG report can use. Scope and pricing live on the proposal, line by line.
Ninety days out is comfortable, sixty is workable, thirty means you are buying speed and speed is the most expensive thing on a decommission. Buyers need time to inspect, commit, and schedule a pickup. Typical pace: brief response in 48 hours, full proposal in 72, Lbs diverted 12m+.
How early the inventory was taken. Counting from a floor plan while people are still sitting in the chairs beats counting from a pile, and guessed inventory sells for less. Every pound that sells is a pound you do not pay to bury, twice over: once off the disposal invoice and once onto the recovery line. Resale-first is not a sustainability posture. It is the arithmetic that makes the job cheaper.
Back-of-house that never gets photographed and front-of-house that always does. High-cycle seating, hospitality-grade finishes, and brand standards that do not bend between locations. We have been through the compliance reviews and procurement cycles your team is about to ask about, and we can share project references under NDA when they look like your situation.
Finishes drifting between locations because each site sourced locally. It reads as neglect long before anyone can name why. We scope for it up front rather than discovering it on install day.
Yes, in two ways. The specs are different: back-of-house that never gets photographed and front-of-house that always does. High-cycle seating, hospitality-grade finishes, and brand standards that do not bend between locations. And the run-of-show is different: multi-site rollouts scheduled against store openings, with a brand standards document that is the actual specification. Consistency across sites is the deliverable.
Line-item and transparent. Second life saves 40-60% against the same piece new. We do not sell new major furniture, so nobody here is steering you toward a bigger invoice. Furniture as a Service runs 12, 24, or 36-month terms. The 70/30 RESEAT/dealer split sits on the proposal rather than inside the markup. On decommissioning the estimate and the invoice are the same document with the dates filled in.
RESEAT ID is a digital passport for every piece: specs, warranty, depreciation, resale estimate, and carbon footprint in one record that travels with the chair, the desk, or the panel. Yes, included on every project, no upcharge. When the person who bought the furniture leaves, the record does not leave with them.
We have diverted 12M+ pounds of furniture from landfills since launch. On the ServiceNow program that meant 588 metric tons of CO₂e avoided on a single 952-piece refresh. We do not put a tree icon next to that and call it a day. The same RESEAT ID dashboard tracks impact project by project, so it lands in your ESG report with the math intact. For retail and hospitality reporting, the number that usually matters is scheduled against openings.
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